The Xfinity Affordable Connectivity Program, also known as ACP, offers discounted high-speed internet to eligible households who meet certain criteria. With over 10 million households enrolled since its launch in 2021, ACP aims to help low-income families and individuals get online.
As we enter 2024, what changes and updates can people expect from the Xfinity Affordable Connectivity Program? This comprehensive guide covers all the key details about ACP in 2024 – who qualifies, what discounts you can receive, how to apply, and more.
What is the Xfinity Affordable Connectivity Program?
The Affordable Connectivity Program (ACP) is a long-term program launched by the Federal Communications Commission (FCC) under the Infrastructure Investment and Jobs Act. Its goal is to help lower the cost of high-speed internet for eligible households.
- Provides a discount of up to $30/month on internet service
- Also offers a one-time discount of up to $100 to purchase a computer or tablet
- Open to eligible households in ALL 50 states
- Offered by major internet providers like Xfinity, AT&T, Spectrum, etc.
The Xfinity version of the program allows low-income subscribers to receive discounted Xfinity Internet, mobile phone or bundled services depending on eligibility.
How to Checking Your Eligibility for 2024
To qualify for the Xfinity Affordable Connectivity Program in 2024, you need to meet the following criteria:
1. Income Threshold
Your household income must be at or below 200% of the Federal Poverty Guidelines depending on your state and household size.
For example, the 2023 guidelines for a family of 4 is $55,500. So in 2024, families of 4 earning $111,000 or less will likely qualify.
2. Government Assistance Participation
If your income exceeds the above threshold, you can still qualify if someone in your household participates in certain government assistance programs like SNAP, Medicaid, SSI, WIC, Lifeline, and others.
Check ACP’s website for the full list of qualifying government programs.
So in summary – if your household income is below a certain amount OR someone participates in certain government assistance programs, you’re eligible for the Affordable Connectivity Program.
The income limits may be updated in 2024 so be sure to check your eligibility.
The Xfinity Affordable Connectivity Program in 2024
The program provides eligible low-income households with discounted internet service and devices. Key benefits include:
- Up to $30/month discount on Xfinity Internet service
- Speeds up to 50Mbps for $29.99/month
- One-time discount of up to $100 for a computer or tablet
- Discounted bundles available when you add Xfinity Mobile, TV, or phone
To qualify, your household must be at or below 200% of the Federal Poverty Guidelines, or receive certain government assistance such as SNAP, Medicaid, or SSI.
You can apply through the Affordable Connectivity Program website, Xfinity website, by phone, or mail. Xfinity plans with the discount start at $29.99/month.
Key tips to maintain benefits include:
- Reconfirm eligibility every 12 months
- Update Xfinity if your household details change
- Pay discounted bills on time every month
The program aims to make high-speed internet and devices affordable for low-income families. Contact Xfinity customer support if you have any other questions.
Xfinity ACP Discount Amounts
As an ACP enrollment benefit, eligible households can receive the following discounts from Xfinity in 2024:
Up to $30/month Discount on Internet
Get high-speed Xfinity Internet with speeds up to 50 Mbps for just $29.99/month with ACP. You can also opt for their Gigabit Pro plan if you need faster speeds up to 6 Gbps.
The $30 discount applies to ALL of Xfinity’s Internet plans, no matter what speed you choose. If your monthly bill is lower than $30, you can get Internet completely FREE.
One-Time $100 Discount for a Computer/Tablet
ACP subscribers can save $100 on the purchase of a computer, laptop or tablet from participating retailers. This discount helps low-income households get the necessary devices to sign up for home Internet.
Discounted Xfinity Mobile Phone Plans
You can pair discounted Xfinity Mobile with your home Internet plan to save money. For example, the Unlimited plan is only $45/month for ACP customers, compared to the regular price of $65/month.
Bundled Services Discounts
Xfinity allows bundling Internet with TV, home phone and mobile services. ACP subscribers can build a customized bundle with discounts applied to each service through the program.
The exact discount percentage can vary but you can generally expect between 20% to 50% off your total bill.
How to Apply for Xfinity ACP in 2024
Applying for the Xfinity Affordable Connectivity Program is relatively straightforward and you can enroll through various options:
Option 1: Apply Online
Visit ACPBenefit.org and click on Apply Now. You’ll need to provide details on your household income or participation in any government subsidy programs.
Once approved, contact Xfinity directly to setup your discounted services. Provide them your ACP application ID to immediately enroll.
Option 2: Apply Through Xfinity Website
Head to Xfinity.com/acp and click on Check My Eligibility. Answer the qualification questions to submit your application.
Once verified, Xfinity will directly process enrollment for ACP discounts rather than making you signup separately.
Option 3: Apply by Phone
To speak with an ACP representative for application assistance, you can call:
Xfinity ACP Enrollment Phone Number: 855-846-8376
The phone agent can help submit your qualification details or resolve any issues with your application.
Option 4: Mail-In Application
If you prefer not to apply online or through phone, an ACP mail-in application form will also be available in 2024.
Contact Xfinity customer support to have the form mailed to you. Fill out the details and mail back to complete enrollment.
Step-by-Step Guide to Enroll with Xfinity
Follow this step-by-step checklist to sign up for the Xfinity Affordable Connectivity Program and start saving:
✅ Step 1: Determine your eligibility for ACP discounts with Xfinity
✅ Step 2: Prepare required documents like social security numbers, proofs of enrollment in any government assistance programs if applicable, etc.
✅ Step 3: Apply through any of the available options – Xfinity website, ACPBenefit portal, phone or mail
✅ Step 4: Get application approval confirmation
✅ Step 5: Contact Xfinity Support to enroll for discounted services
✅ Step 6: Pick add-on equipment like routers or Mesh WiFi extenders
✅ Step 7: Schedule installation and activation
✅Step 8: Make monthly bill payments to continue discounted services
And you’re all set! Following these steps correctly helps you activate Xfinity services with ACP benefits.
Xfinity Internet Plans with ACP in 2024
Once enrolled in the Affordable Connectivity Program, you can add high-speed Xfinity Internet to your home.
Here is an overview of the Internet plans eligible for the $30 ACP monthly discount in 2024:
|Speeds Up To
|Price with ACP
|Internet Essentials Plus
With Internet Essentials Plus, you can get broadband connectivity completely FREE after the ACP $30 discount. Other plans give you reduced prices, so you can upgrade to faster speeds at lower monthly costs.
Do keep in mind – the above prices do NOT include taxes, equipment rentals, regional sports fees and other charges. Those costs will be additional based on your location.
Internet Speed Requirements
The Xfinity Affordable Connectivity Program requires you to maintain a minimum Internet download speed depending on your household size:
|Minimum Download Speed
So for larger families with 5+ people, you’ll need a 200 Mbps plan to meet ACP requirements. Additional speed needs beyond the minimum can also be added if you want faster connectivity.
Why These Speed Minimums?
The increased speed requirements ensure ACP beneficiaries can perform essential online activities without slowdowns. Multiple devices connecting simultaneously will have adequate bandwidth for:
- Work/school video calls
- Streaming movies, shows, lectures
- Downloading files, content
- Web browsing and using apps
Also, improving access to faster speed tiers aligns with ACP’s goal to bridge the digital divide. Minimum speed thresholds may further increase in future years.
Additional Xfinity Discounts
Apart from the Affordable Connectivity Program itself, low-income subscribers can leverage other offers from Xfinity to maximize savings in 2024:
1. Reduced TV Packages
ACP users can get select Xfinity TV packages like X1 Starter Double Play and Entertainment TV Starter Double Play for just $20 per month each.
These include up to 10+ channels with thousands of On Demand titles. You also have options to customize channel lineups.
2. No Data Caps
Xfinity provides unlimited data on ALL ACP Internet plans with no data overage charges or throttling. This helps worry-free streaming, downloading, video calls and other high-bandwidth activities.
3. Free Xfinity xFi Gateway
Get Xfinity’s advanced WiFi router FREE when you select Internet plans above 100 Mbps speed. It offers dual-band connectivity with greater range to eliminate dead zones.
4. Flex 4K Streaming Device Offer
New Xfinity Internet customers who enroll through ACP can get the Flex 4K streaming device for just $5 per month. It allows accessing apps like HBO Max, Hulu, YouTube and more on your TV.
5. Affordable SmartHome Security
ACP subscribers can now add Xfinity Home Security for only $10 per month with a 2-year contract. Protect your home with 24/7 professional monitoring and smart home features.
Bundling one or more of these additional discounts on TV, devices, security, etc. maximizes cost savings.
How to Maintain Xfinity ACP Benefits
Once you’re successfully enrolled in the Affordable Connectivity Program, follow these tips to keep receiving uninterrupted discounts from Xfinity:
Confirm Benefits Every Year
ACP benefits currently last for a maximum of 12 months at a time. Before this period ends, you must reconfirm eligibility to extend discounts for another year.
Check your confirmation letter or Xfinity account page to see your specific end date for the current term. Mark it on your calendar and complete renewal beforehand.
Note: The 12 month limit may be increased to a multi-year period in future based on FCC changes.
Update Account Details
Inform Xfinity immediately if there are any changes to your account details through the year – like income status, household size, moving addresses etc.
This ensures your discounts remain aligned with your latest eligibility credentials.
Make Payments on Time
Continue paying ACP discounted bills on or before the monthly due dates. Late fees or non-payments can risk suspension of your program benefits.
Set payment reminders and carefully review each bill to avoid surprises. Report discrepancies to Xfinity support if you spot any.
Sticking to these best practices guarantees seamless enrollment renewal and maximum savings year after year.
Internet Service Without Xfinity
While Xfinity is a major ACP provider, you can also qualify for the Affordable Connectivity Program with OTHER participating Internet companies in your area.
Here are some options to consider in 2024:
1. AT&T Internet
Offers high speed broadband up to 5 Gbps with $30 ACP discount + additional plan promotions. Bundled wireless plans also available.
2. Spectrum Internet
Features 200 Mbps minimum speeds with ACP benefits and free modem included. Add on Spectrum Mobile for additional savings.
3. Verizon Fios
Enjoy Verizon Gigabit Connection speeds starting $20/month for ACP subscribers. Qualify for added discounts on Fios TV packages and wireless plans.
4. T-Mobile Home Internet
Get 5G powered home connectivity with average download speeds above 100 Mbps. Unique ACP offers for NEW and EXISTING T-Mobile subscribers available.
5. Optimum Internet
Optimum core 100 Mbps plan costs just $20/month after ACP discount. Fiber connections up to 2 Gig available in select areas.
6. EarthLink Internet
Budget friendly provider with 50 Mbps plans under $20/month. No annual contracts and equipment fees waived for new ACP enrollments.
Research all participating Internet companies in your neighborhood to make an informed choice. Weigh speed requirements, additional bundle savings and installation costs.
How Do I Use My Xfinity Affordable Connectivity Program Benefit?
Here are the steps to utilize your Xfinity Affordable Connectivity Program (ACP) internet discount:
- Confirm your ACP eligibility at ACPBenefit.org or call 877-384-2575. You’ll get an approval letter with your application ID.
- Visit Xfinity.com/acp or an Xfinity store location with your ACP documents. Select an eligible internet plan.
- Provide the agent your ACP application ID number to enroll in the discounted plan. Plans start at $9.95/month with speeds up to 50 Mbps.
- Pick any add-ons like a router, xFi pods for WiFi coverage, or cable TV service bundle. ACP discounts may apply to some bundles.
- Set up Xfinity autopay with your bank account or a debit/credit card to pay monthly bills conveniently.
- Xfinity will confirm when your ACP discounted services are activated on their network. Start enjoying fast, low-cost home internet!
- Remember to re-certify your ACP eligibility every 12 months to continue receiving uninterrupted discounts.
Contact Xfinity support if any questions come up while placing orders or using the subsidized services.
How The Affordable Connectivity Program Xfinity Discount Works?
Here are the key details on how the Affordable Connectivity Program (ACP) works with Xfinity to provide discounted Internet:
- Households at or below 200% of federal poverty guidelines
- Or, enrolled in certain government assistance programs
- Eligible households get $30/month off Xfinity Internet plans
- Brings the Internet Essentials Plus plan to $0/month with speeds up to 50Mbps
- Apply at ACPbenefit.org or Xfinity.com/acp
- Provide documents to confirm eligibility
- Once approved, contact Xfinity to enroll in discounted plan
ACP Details with Xfinity
- Unlimited monthly data
- Option for free Xfinity gateway router
- Discounted bundles available with Xfinity Mobile or TV
- Reconfirm eligibility every 12 months
- Update account details if anything changes
- Make on-time monthly payments
The ACP Xfinity discount allows eligible households to get fast home Internet service at reduced costs through subsidies. Check if you qualify to save.
FAQs on Xfinity Affordable Connectivity Program
Here are answers to some frequently asked questions about getting discounted Internet from Xfinity under the ACP initiative:
Can existing Xfinity subscribers enroll for ACP?
Yes, both new AND existing Xfinity home Internet subscribers can enroll to instantly save $30 per month if you meet eligibility criteria.
What speed is considered broadband Internet?
For the Affordable Connectivity Program, download speeds starting at 25 Mbps are classified as minimum broadband connectivity . But faster 50 Mbps+ plans are recommended for optimal performance with multiple devices.
Can I have unlimited data with ACP?
YES! All Xfinity ACP home Internet plans come with unlimited data at no extra charge. No throttling or overage fees either.
How do I cancel Xfinity ACP enrollment?
Log into your My Account page and remove the ACP discount code attached to your services. This stops future discounted billing and payments for the program.
Can I switch from Comcast to Xfinity to qualify for ACP?
Comcast HAS rebranded their services to Xfinity. So if you’re an existing Comcast subscriber, you can directly enroll with Xfinity ACP without switching providers.
Does ACP cover the cost of Internet equipment?
The $30 monthly ACP discount only applies to home INTERNET SERVICE. BUT many providers like Xfinity do offer free routers, modems, mesh systems etc to support enrollment.
Where can I find my Xfinity ACP application number?
After submitting your ACP application through National Verifier website or phone, you’ll receive an approval letter via email/mail. It has your unique application (UTF) number required during Xfinity service enrollment.
Who should I contact for Xfinity ACP complaints or issues?
You can call the ACP support helpline at 833-511-0311 or visit NVL.org to reach an ACP representative for any application, enrollment or benefit issues. Alternatively, Xfinity Care reps can also assist.